CFBAI_ProgramBackgrounds_4-28-2020

BBB EU Privacy Shield

Following the Privacy Shield Principles enables U.S. businesses to demonstrate compliance with data protection standards when processing the personal information of consumers from the European Union, the United Kingdom, and Switzerland. BBB EU Privacy Shield is the chosen independent recourse mechanism of over 1,000 businesses that wish to bring accountability to their public commitments. The program provides trusted dispute resolution services and helps organizations of all sizes meet Privacy Shield compliance obligations.

Program Impact

For 20 years, under the Safe Harbor and Privacy Shield Frameworks, our non-profit program has delivered independent third-party dispute resolution services to U.S. businesses of all sizes. We also offer a package of compliance and administrative services.  

Dispute Resolution

Conciliation and arbitration options offer flexibility and enhance customer service.

Monitoring & Reminders

Monitoring privacy notices and certifications with timely reminders to keep your team focused on privacy compliance.

Compliance Support

Hands-on assistance with developing Privacy Shield notices and navigating the self-certification process.

Resources & Guidance

Compliance tips and curated resources empower businesses to implement best practices.

Principles & Procedures


When a U.S. business joins Privacy Shield, it makes a public commitment that its processing of EU, UK, and Swiss personal data will meet the data protection standards embodied in the Privacy Shield Principles.

 

A business that chooses BBB EU Privacy Shield as its IRM agrees to follow our Procedure Rules when responding to privacy complaints, and to keep the same promise to the individuals who make use of our dispute resolution service. 

What Sets BBB EU Privacy Shield Apart?

Dispute Resolution

Our unique conciliation-first model delivers speedy and seamless dispute resolution services, following transparent procedures trusted by consumers and businesses alike. This meets the requirement for Privacy Shield businesses to select a recognized Independent Recourse Mechanism (IRM) to facilitate complaints brought by EU, UK, and Swiss individuals under Privacy Shield. Learn more about our complaint handling process.

Compliance & Monitoring

As your IRM, BBB EU Privacy Shield provides hands-on compliance assistance during self-certification and annual re-certification. We help your business align its privacy notices with the substantive requirements of Privacy Shield and support your team in meeting ongoing administrative requirements, through included monitoring and timely reminders. Learn more about our privacy policy guidance.

Service & Engagement

Through up-to-date guidance about the evolving data privacy landscape, BBB EU Privacy Shield enables its participants to focus on what matters. Our team also provides one-on-one support for participating businesses of all sizes. We are always at the ready to assist you, whether advising on best practices for consumer complaints or navigating a merger of two Privacy Shield certifications. Learn more about our application process.
 

 

 

Joining BBB EU Privacy Shield


STEP 1: Confirm your organization is eligible for Privacy Shield

 

STEP 2: Apply with BBB EU Privacy Shield 


STEP 3: Update draft privacy policy to include Privacy Shield disclosures 

 

STEP 4: Submit all materials and wait for our approval

 

STEP 5: Self-Certify with the U.S. Department of Commerce, International Trade Administration 

 

 

 

News & Blog

Press Release

Dona Fraser Named Senior Vice President, Privacy Initiatives, BBB National Programs; Josh Harris Joins Her Team as Director, Global Privacy Initiatives

BBB National Programs, the independent non-profit organization that oversees more than a dozen industry self-regulation programs, today announced that Dona Fraser has been promoted to the newly created position of Senior Vice President, Privacy Initiatives. The announcement was made by Eric D....
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Blog

Schrems II: What Do Privacy Shield Businesses Need to Know?

The July 16 decision from the CJEU, known as Schrems II, addressed two mechanisms for transferring EU individuals’ personal data outside the EU. As the situation continues to develop, and before making changes to their practices around international data transfers, businesses should pause to review their data flows, contracts, and substantive commitments, and their current chain of compliance and accountability for data received from the EU.
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Blog

What the EDPB Says about Art. 49 Derogations for EU-U.S. Data Transfers

Following the Schrems II decision, all businesses that rely on EU-U.S. transfers of personal data are waiting on further guidance to determine how to meet new EU standards. One piece of this puzzle is the single transfer mechanism that has not been called into question at this time: derogations under Article 49 of the General Data Protection Regulation (GDPR).
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Blog

Contact Tracing and Tech: An International Comparison

To confront coronavirus, governments across the globe have devised approaches for tracing its spread and quarantining individuals known to be carriers, also known as “contact tracing.” While almost all strategies rely on traditional means of contacting and recording the movements of infected individuals, many employ modern communications technologies: sensors, Bluetooth, GPS, thermal recognition, facial-recognition, and geofencing.
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Resources & Guidance

In concert with our other privacy initiatives, we provide up-to-the-minute guidance on common privacy compliance obligations as well as curated resources to empower businesses to quickly embrace best practices. 

Frequently Asked Questions

 

Read more FAQs 

 

 

 

 

Contact Us

Contact BBB EU Privacy Shield


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